What services does BARBANA offer?

BARBANA offers two core service areas: IT Infrastructure (cloud architecture, network security, managed services) and AI Integration (custom LLM deployment, intelligent automation, AI chatbots).

Does BARBANA support multiple languages?

Yes, BARBANA serves clients in German, English, French, and Arabic, offering full support and consultations in all four languages.

Where is BARBANA located?

BARBANA IT, Cloud & AI-Solutions is headquartered in Kaiserslautern, Germany, and serves clients across Europe and the Middle East.

How can I contact BARBANA?

You can reach BARBANA via email at contact@barbana.de, by phone at +49 156 78611903, or through the contact form on the website.

Terms & Conditions (T&C)

Terms and conditions for BARBANA IT, Cloud & AI-Solutions.

1. Scope

These Terms & Conditions apply to all contracts, deliveries, and services of BARBANA IT, Cloud & AI-Solutions (Owner Oussama Barbana) towards the customer in the context of IT services, cloud solutions, AI integration, open-source systems, IoT solutions, and web design. Deviating terms of the customer shall not apply unless we expressly agree to their validity in writing.

2. Service Offerings

BARBANA IT, Cloud & AI-Solutions offers the following services: • IT Infrastructure & Support (servers, networks, workstations, helpdesk) • Cloud Infrastructure & Microsoft 365 Migration • AI Integration (local AI models e.g. via Ollama, automation) • Open-Source Systems & Docker • IoT & Smart Automation • Professional Web Design The exact scope of services is specified in the respective offer or contract.

3. Contract Conclusion

A contract is concluded by acceptance of our offer or by placement of an order by the customer and our confirmation. Offers are valid for 30 days from the offer date unless otherwise specified. For services involving ongoing support (e.g. managed services, maintenance contracts), the contract initially runs for the minimum term stated in the offer and renews automatically for the same period unless terminated in writing 30 days before expiry.

4. Prices and Payment Terms

All prices are in Euro (EUR) plus statutory VAT unless otherwise agreed. Invoices are due within 14 days of the invoice date without deduction unless otherwise agreed in writing. In case of late payment, we are entitled to charge default interest at 9 percentage points above the base rate plus a reminder fee.

5. Customer Obligations

The customer is obliged to: • Provide the necessary cooperation for the performance of services • Provide access to systems, premises, and networks in a timely manner • Ensure they have all necessary rights to the data and content provided • Protect access data and systems provided by BARBANA against unauthorized access If the customer fails to meet their cooperation obligations, we are entitled to charge the additional effort.

6. Liability

We are fully liable for intent and gross negligence as well as for injury to life, body, or health. For simple negligence, we are liable only for breach of essential contractual obligations (cardinal obligations), limited to the typical, foreseeable damage. Liability for slightly negligent breaches is limited to the invoice value of the respective order, maximum EUR 10,000. The above limitations do not apply to fraudulent concealment of defects, assumed guarantees, or claims under the Product Liability Act.

7. Final Provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The place of jurisdiction for all disputes arising from or in connection with this contract is, to the extent legally permissible, Kaiserslautern. Should individual provisions of these T&C be or become invalid, the validity of the remaining provisions remains unaffected. An invalid provision shall be replaced by a valid regulation that comes closest to the economic purpose of the invalid provision. As of: June 2026